Salesforce Service Cloud Training

Leverage the growing demand for Certified Salesforce Service Cloud professionals

Salesforce Service Cloud Course Overview

Become job-ready by gaining a firm foundation on all the fundamentals of Salesforce Service Cloud from scratch to advanced level techniques through our hands-on training sessions. You will gain in-depth knowledge of how to configure Salesforce, set up service contracts, create console for service application, etc., and also skills to design and implement Service Cloud solutions through real-life projects and use cases. Enroll now and get certified.

Modes of Training

Self-Paced Learning

  • High Quality videos built by industry experts with theory and demonstration of features and tasks of the Salesforce Service Cloud
  • Learn at your Convenience.
  • You get pre-defined recordings.
  • Delivered through LMS.
  • Fixed Course Content.
  • Certification Guidance Provided.
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Preferred

Instructor-led Training

  • Live Presentation of theory and demonstration of features and tasks of the Salesforce Service Cloud
  • You get recordings of each training session that you attend.
  • Delivered through Goto Meeting.
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Corporate Training

For Business
  • F2F interactive presentation of theory and demonstration of features and tasks of the Salesforce Service Cloud
  • Learn as per full day schedule with discussions & exercises.
  • No recordings available, however you can choose self-paced video if needed.
  • Completely Customizable Course Content & Schedule.
  • Certification Guidance Provided.
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Our Course in Comparison

Features

  • Demos at Convenient Time?
  • 1-1 Training
  • Batch Start Dates
  • Customize Course Content
  • LifeLong Access to LMS
  • 24*7 Support
  • EMI Option
  • Group Discounts

Varo-IT

  • At your Convenience

Others

  • Fixed

Salesforce Service Cloud Training Objectives

Upon completion of this course, you’ll learn about:

  • Lightning Service Console
  • Monitor social media channels
  • Custom Reports
  • Omni-channel Routing
  • Workflow
  • Salesforce has nearly 20% of the global CRM market and is being used by a majority of the Fortune 500 companies.
  • Salesforce offers is also extremely promising jobs as well as growth opportunities.
  • The average pay scale of a Salesforce Service Cloud developer is $113,361 per annum.

The following professions get benefited by learning this course:

  • Advance developers
  • Administrators 
  • Salesforce developers
  • Business analyst
  • Cloud computing consultants

The prerequisite required to complete this course is that you need to achieve active Salesforce Administrator Certification.

By the end of this training, you’ll be able to :

  • Understand the terminology of Service Cloud
  • Define the factors influencing the contact centre 
  • Understand designing and deployment strategies appropriate for a contact centre
  • Create and handle data migration strategy.
  • Determine the functionality over different interaction channels 
  • Design management solution from case creation 
  • Handle extensive data and transaction volume issues.

Salesforce Service Cloud Online Training FAQ's

Yes, you get two kinds of discounts. They are group discount and referral discount. Group discount is offered when you join as a group, and referral discount is offered when you are referred from someone who has already enrolled in our training.

Yes, we will discuss with our instructor and will schedule according to the time convenient to you.

The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course.

The trainer is a certified consultant and has significant amount of experience in working with the technology.

We will take care of providing you with all that is required to get placed in a reputed MNC and also forward your resume to the companies we tie-up with. Starting from providing the in-depth course material to explanation of the real-time scenarios and preparing your resumes, we will make you gain expertise so that you can get a job.

We assist you completely in acquiring certification. We ensure you will get certified easily after our training.

Yes, we accept payments in two installments.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within first 2 sessions of the training. Please make a note that refunds will be processed within 30 days of prior request.

Our trainer explains every topic along with real-time scenarios. In the last one or two sessions, the trainer will explain one end-to-end project to showcase the real time working environment.

Find a training facility that works for you !

To meet the learning needs of people spread across various geographical locations, we are offering our high-quality training services at the location of your choice to ensure you obtain maximum impact for your training investment. Choose your city below.

Salesforce Service Cloud Training in Hyderabad

Hyderabad is the capital city of Telangana state and is well known for the major technology township, HITECH city, as well as India’s largest start-up ecosystem, T-Hub. It attracted more than 1500 IT firms including Apple, Microsoft, Amazon, Google, Salesforce, and many more. Therefore, the future scope of IT industry sounds great in Hyderabad with enormous opportunities for software professionals. Varo-IT Salesforce Service Cloud Training in Hyderabad is designed to uplift your career in this domain.

Our Hyderabad Correspondence / Mailing address

Panjagutta Hyderabad Telangana 500082 India

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Salesforce Service Cloud Training in Bangalore

Bangalore is the IT capital of India and is regarded as one of the top 10 fastest growing cities in the world with an average economic growth rate of 8.5%. The city has attracted a large number of IT firms, startup investments, research and development organizations, and many more. Salesforce Service Cloud Training is an ever-changing field which has numerous job opportunities and excellent career scope. Our Salesforce Service Cloud Training in Bangalore is designed to enhance your skillset and successfully clear the Salesforce Service Cloud Training certification exam.

Our Bangalore Correspondence / Mailing address

#811, 10th A Main, Suite No.506 1st Floor, Indira Nagar Bangalore, India - 560038

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